General Terms and Conditions (AGB) of sabelle
Welcome to sabelle. These General Terms and Conditions (AGB) govern the use of our online shop and the sale of our products. By placing an order, you agree to these terms, which ensure a clear and fair relationship between you as a customer and us as the provider. Please read them carefully before making a purchase.
1. Scope
These General Terms and Conditions (AGB) apply to all orders placed through the online shop of sabelle ("we," "us," or "our"). By placing an order, you agree to these terms and conditions.
2. Offer and Contract Conclusion
The presentation of products in our online shop does not constitute a legally binding offer but an invitation to place an order. A contract is only concluded when we confirm your order via email. We reserve the right to refuse any order at our discretion without providing a reason.
3. Prices and Payment
All prices are listed in CHF and include applicable VAT, if applicable. Payment methods available are displayed during checkout. The order is only processed after full payment has been received. We reserve the right to change prices at any time without notice and at our sole discretion. Price changes do not affect orders already placed.
Accepted payment methods include credit card, Twint, and other options displayed at checkout. Any additional transaction fees charged by payment providers are the responsibility of the buyer.
4. Delivery and Shipping
We deliver within Switzerland and selected international destinations. Shipping costs and estimated delivery times are displayed at checkout. The delivery time stated is an estimate and is not guaranteed. Delays due to customs, courier services, or unforeseen circumstances do not entitle the buyer to compensation.
Customers are responsible for providing accurate shipping information. If an order is returned due to incorrect address details or failure to collect, the buyer will bear the additional shipping costs for re-dispatch.
For international orders, buyers are responsible for any customs duties, import taxes, or other applicable fees imposed by their country.
5. Returns and Exchanges
We accept returns within 14 days of receipt, provided the product is unworn and in its original condition and packaging. Custom-made, personalized and sales products are excluded from returns. Return shipping costs are the buyer’s responsibility unless the return is due to an error on our part. We reserve the right to refuse the refund if the product is not received in our lab in its original condition.
Refunds, if approved, will be issued in the original payment method or as store credit, at our discretion. We do not offer refunds for shipping fees.
6. Warranty and Liability
We guarantee that our products meet the advertised quality. Any defects must be reported within 7 days of receipt. We will assess claims and may offer a replacement, repair, or refund at our discretion.
We exclude liability for minor negligence, indirect damages, and any damage resulting from improper use, normal wear and tear, or external influences. To the extent permitted by law, our liability is limited to the purchase price of the item.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
7. Data Protection
We process personal data in accordance with Swiss data protection laws. For more informations check out our data protection policy.
8. Intellectual Property
All designs, images, texts, and content on our website are protected by copyright. Reproduction, distribution, modification, or commercial use without explicit written permission is prohibited.
9. Products or Services
Certain products or services may only be available online through the website. These products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor will display every color correctly.
We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or prices are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
10. Website Content
We reserve the right to change the content on this website at any time, but we are under no obligation to update any information. You agree that it is your responsibility to monitor changes to our website.
11. Force Majeure
We are not liable for delays or failure to fulfill our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, supply chain disruptions, war, government actions, or cyberattacks.
12. Law and Jurisdiction
These terms are governed by Swiss law. The place of jurisdiction is Zürich, Switzerland. If any provision of these terms is deemed invalid, the remaining provisions shall remain in effect.
13. Amendments
We reserve the right to modify these terms at any time. The version applicable at the time of order placement applies.
14. Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time.
15. Contact
For any inquiries, contact us at info@sabelle.ch
Thanks for your understanding
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